Additional Driver
There will be an additional charge 5.00 EUR per day for each additional authorized driver. Full rental conditions apply to all additional drivers. All fees quoted include VAT.
After Hours Service
After Hours Pickups - After Hours pickups are available at this location. Advance notice of 15 hours applies. An additional fee of 30.00 EUR inclusive of VAT applies for After Hours pickups.
After Hours Returns - Please return car to Riga Airport where the car was collected at the start of the rental and return the vehicle keys to the key box located at the rental disk inside the airport terminal arrival hall.
Age Requirements
All renters and additional drivers must be 18 or older. Only renters aged 23 or older can rent the Luxury Van vehicle group. The young driver fee for drivers between the ages of 18-21 is 3.54 EUR per day plus VAT. It is advisable to check local terms and conditions upon completion of the reservation.
Cross Border Policy
The renter must advise that the rental vehicle will be taken across an international border at the time of rental.
Cross-border travel is permitted into Estonia and Lithuania. Cross border fee is 45.00 EUR (VAT incl.) per one country.
Cross-border travel is forbidden into Poland, Russia, Ukraine and Belarus.
It is recommended to contact the rental location for information relative to cross border travel and its restrictions and regulations.
A penalty fee equal to the cost of recovering the rental vehicle and a 500 Euro fine will apply for the unauthorized drop of the rental vehicle in a country prohibited for cross-border travel. A penalty fee of 250 Euro will apply for unauthorized drop of the rental vehicle in a country other than the country of rental origin.
Damage Waiver
Collision Damage Waiver (CDW) reduces the liability of the renter in the event of collision to the bodywork of the vehicle. If CDW is not included in the reservation, the renter has liability up to the full market value of the vehicle. CDW is available for purchase, if not included in the booking. If included in the reservation or purchased, the excess amounts are as follows:
Economy: 600 EUR
Compact: 700 EUR
Intermediate: 800 EUR
Standard, Passenger Van: 950 EUR
Excess will be charged every time a vehicle is damaged. CDW is not insurance.
Damage Waiver Exclusions/Voids
Collision Damage Waiver does not cover: tire punctures, wheel damage, interior damage, chipped or cracked windshield, wrong fuel, roof damage, undercarriage damage, mechanical damage, theft of the vehicle or damages resulting from theft, damage from weather, natural disasters, damage from riots or civil unrest, damages from dangerous substances, towing of the car from accident place to rental counter, front bumper lower area parking damages caused by hit to curbstones, damages by tobacco smoking or gushing, or loss of the car keys or documents.
Collision Damage Waiver will be voided if damage is caused by: driving under the influence of drugs or alcohol, unauthorized drivers, racing or speed contest or competition, unlicensed driver or driver training, driving over state or international borders in violation of the Rental Agreement, towing or pushing, intentional damage, simple negligence, gross negligence or recklessness, driving off of a regularly maintained roadway, using the vehicle for hire, driving in violation of local traffic laws, failure to secure the car keys, or failure to lock or secure the vehicle.
Delivery and Collection
Delivery and Collection service is available to Hotels in the center of Riga, Riga Old Town, Jurmala, Riga Ferry Harbor, Riga Railway Station and Riga Bus Station during main office hours at a charge of 15.00 EUR per service.
Deliveries and Collections outside city limits or over 10 kilometers in distance upon renter request will cost an additional 0.60 EUR per kilometer.
For out of main office hours deliveries and or collections an out of hours charge of 30.00 EUR each way will apply in addition to the above charges. Night deliveries are by request only.
Please call our station team at 371 29338899 to request Delivery or Collection service.
Out of main office hours Delivery and Collection service is subject to the same conditions as Delivery and Collection during office hours, however, an after-hours charge of 30.00 EUR applies.
All fees quoted include VAT.
One Way Drop Policy
International one-way rentals are available at an additional cost:
Riga -Tallinn, Tallinn City office (Estonia) – 115.00 EUR plus VAT
Riga - Vilnius Airport, Vilnius City office, Kaunas Airport, Palanga Airport (Lithuania) - 115.00 EUR plus VAT.
Exclusive Policy
The cost of the rental includes Third Party Liability and Unlimited mileage within country.
Additional surcharges may apply. Additional products may be purchased.
Refueling Service
All vehicles are delivered with a full tank of fuel and should be returned in the same condition. If a vehicle is returned with less than a full tank of fuel a refueling charge per missing litre of fuel at a rate of 2.80 EUR will apply. Prepaid fuel option is available upon request. Please ask station staff at the time of rental for information about prepaid fuel and pricing.
Loyalty Availability
Enterprise Plus customers can earn points on qualifying rentals at this location. Redemption of points is not available at this location.
Emerald Club customers can earn credits on qualifying rentals at this location. Redemption of free days is not available at this location. Note: Emerald Club members can earn credits at National and Enterprise brand locations.
A reservation must be booked in advance, and must have the member number attached, in order to earn credit/points.
Miscellaneous Policy
Winter tires are fitted at no extra cost to all rental vehicles as mandated by law during 1 Dec until 31 March.
Forms of Payment
Visa and MasterCard credit cards are accepted as payment for rentals and upon reservation.
Cash payments may be accepted in exception to the general rule if a supporting credit card is provided. Cash payments must be arranged and approved by the Station Manager.
Deposits- Customers should present valid credit card in his or her own name for security deposit authorization purposes. The deposit amount will cover the amount of Collision Damage Waiver cover which ranges from 400.00 to 700.00 EUR depending upon vehicle class and the cost of a full tank of fuel. The purchase of partial collision damage waiver and super collision damage waiver will result in a lower deposit amount.
The deposit is blocked during the rental period and unblocked after the rental vehicle has been returned in the same condition at the time of rental pickup -no damage, full tank of fuel and no traffic fines or penalties-. Cash deposits will be returned to the rental customer within 45 days after rental return via a wire transfer to the customers bank account.
Roadside Protection
Enterprise offers Roadside Assistance Protection -RAP- at select locations. RAP allows the customer to waive financial responsibility for chargeable roadside incidents such as lockouts, vehicle technical failure, towing, replacement car. RAP can be added for 2.48 Euro plus VAT per day.
RAP coverage does not include the following Flat tire, fuel delivery and key replacement.
RAP is void and null if at the time of the incident necessitating roadside assistance the renter or authorized drivers are in violation of the rental agreement. In such cases Roadside Assistance will be available but standard charges will apply.
Enterprise rental locations do not provide direct Roadside Assistance to the renter. The assistance is provided by a car dealership on behalf of Enterprise. RAP is available during the office rental operating hours by calling 371 29338899. Roadside Assistance outside of Latvia can also be obtained by calling 371 29338899 but is not included within this RAP package and is subject to additional charges.
Renter Requirements
All drivers (renters and additional drivers) must provide a valid driving license at the time of pick up procedure. In addition to a valid driving license, the renter must also produce ID card or passport and a major credit card in his or her own name.
An international driving license is required for anyone holding a non-European driving license.
Additional ID or further identification checks may be requested if deemed necessary. This may include an identity check with external partners who may check details supplied against databases to which they have access.
Super Collision Damage Waiver
Super Collision Damage Waiver is an optional coverage which reduces the excess of Collision Damage Waiver to zero in the event of damage to the rental vehicle subject to the terms and conditions of the rental contract and applicable laws. This insurance product also covers damage to the undercarriage, the tires or windshield of the vehicle. It is available for an additional fee of 16.53 Euro plus VAT per day and reduces the excess for damage of the vehicle to zero.
Arrival Directions
The rental counter is located in Terminal E Arrival Hall. Please follow the signs for car rentals. When passing the Schengen Zone Departure-Arrival in Terminal E please look for and follow the signs for car rentals. The rental counter is located in the Terminal E Arrival Hall.
Supplemental Liability Protection
Supplementary Liability Protection - Third Party Liability coveragage limits for third party bodily injury or death is 5,000,000 EUR and for third party property damage, 1,000,000 EUR. There is no specific minimum coverage amount for this insurance policy as ever case is investigated individually.
Theft Protection
Theft Protection is an optional coverage which reduces the renter’s financial responsibility in cases of theft in accordance to the terms and conditions of your rental contract and applicable laws. It is available for an additional fee of 4.13 Euro plus VAT per day and reduces the excess for damage of the vehicle to between 600 to 950 Euros depending on the car group rented.
Tire and Windshield Protection
Tires and Windshield Protection is an optional coverage which reduces the renters financial responsibility in the event of damage to the tires and/or windshield of the vehicle subject to the terms and conditions of your rental contract and applicable laws. It is available for an additional fee of 4.13 Euro per day plus VAT and zeroes the excess for damage to the tires and/or windshield.
