Additional Driver
All additional drivers must meet all rental requirements.
Additional drivers must appear at the rental counter with the primary renter.
Additional drivers must sign the rental agreement.
An additional daily fee may apply for any Additional Drivers.
The additional driver can only be added to the contract at the pick up location.
After Hours Service
After Hours must be pre-arranged in advance with the location.
After hours pickup and drop off service is available for an additional cost of 30.00 USD per service.
Age Requirements
Minimum age to rent a vehicle is 21 and maximum is 75
Driver must possess license for a minimum of 2 years to be eligible to rent a vehicle
There is no fee for drivers aged 21-23.
Drivers age 21-23 may be added as additional drivers only when the primary driver is 23 years of age or above.
Cross Border Policy
Driving restricted within the country of Uruguay only
Damage Waiver
Collision Damage Waiver - Theft Protection with Deductible (CDW-TPD1) is not insurance. The purchase of CDW-TPD1 is optional and not required in order to rent a vehicle. If you purchase CDW-TPD1, the rental company agrees, subject to the actions listed on the rental agreement that invalidate CDW-TPD1, to contractually waive your responsibility for the cost of damage to, loss, fire or theft of, the vehicle after the deductible of up to $2,000 USD, depending on the car class.
If CDW-TPD1 is declined, the renter is responsible for the full value of damage to the vehicle.
Delivery and Collection
Client must pre-arrange pick up or return of vehicle min 48 hr advance.
Delivery/Collection rates to the following locations apply:
Punta del Este - $40 USD Ciudad de Rocha $100 USD Colonia $80 USD Salto $150 USD.
Delivery/Collection to airport is $12 USD per rental.
One Way Drop Policy
All one way rentals must be booked in advance and are subject to availability. One way charges apply and are payable at time of rental. One way charges cannot be prepaid.
Refueling Service
As a customer, you have a choice as to how you would like to pay for fuel.
Option 1- Prepay Fuel
This option allows the renter to pay for the full tank of gas at the time of rental and return the tank empty. No refunds will be issued for unused gas. Pre-paid gas is available at the local fuel prices
Option 2- We Refill
This option allows the renter to pay National at the end of the rental for gas used but not replaced. Price per gallon will be higher than local fuel prices. A surcharge will apply.
Option 3- You Refill
This option allows the renter to return the vehicle with a full tank of gas to avoid extra fuel charges.
Loyalty Availability
Enterprise Plus customers can earn points on qualifying rentals and redeem points at this location. Redemption reservations must be booked online by the customer, in advance of their scheduled pick up date.
Emerald Club customers can earn credits on qualifying rentals at this location. Redemption reservations must be booked in advance of their scheduled pick up date (either online or by phone). Note: Emerald Club members can earn credits on National and Enterprise brand rentals, but can only redeem at National brand locations.
A reservation must be booked in advance, and must have the member number attached, in order to earn credit/points.
Forms of Payment
A passport in addition to a credit card, with available credit and in the renter's name, must be presented. The signature on the back must match the name imprinted on the card. In addition, if the renter has an online transaction, the number and name printed on the card presented by renter must match the name and number stored for the online transaction.
Credit Cards Honored: American Express®, MasterCard®, VISA®, Diners Club®
An authorization on the credit card will be taken on all rentals and may range from $1200- $2000, depending on car class. This authorization amount may be used toward damages of vehicles, late charges or citations incurred during rental of vehicle. It may take up to 60 days for charges to appear on credit card.
Authorization amounts:
$1200 - Economy
$1500 - Compact, Intermediate and Standard
$2000 - Full-size and above
Debit/check cards are only accepted at this location as a form of final payment. Debit/check cards are considered to be any non-credit card American Express®, MasterCard®, VISA®, Diners Club®, Discover® logo.
Cash is only accepted at this location as a final form of payment.
Roadside Protection
Roadside Protection (RSP) - Roadside Protection and Assistance is included in the Time Mileage rate. The owner offers 24/7 roadside assistance at no additional charge to the customer.
RSP) includes towing (not related to an accident), flat tire service (if no inflated spare is available, vehicle will be towed), and lockout service (if keys are locked inside the vehicle). jumpstarts, and fuel delivery service for up to 5 gallons (or equivalent liters) of fuel. Tire damaged beyond repair as a result of driver neglect is the responsibility of the renter.
RSP does not include replacement of lost keys and the cost of a lost key would be $600.
Renter Requirements
Must meet the location's minimum age requirements.
Present a valid driver's license from the customer's country of origin.
Present a major credit card in renter's name at the time of rental.
International drivers must provide a valid license from their country of residence. In addition to the drivers license, if the characters are not in English or Latin characters, an international drivers permit is recommended. If the drivers license is in characters other than Latin, an International permit is required or a Notarized English Translation is accepted.
Arrival Directions
Customer will arrive at the Airport and proceed to customs, Duty free shop and luggage claim. Then the customer will exit the door. Customer will make customs and proceed to luggage claim. Customer will exit and find the Alamo/National / Enterprise rental booth on the left side of the exit.
Third Party Liability
Third Party Liability (TPL) is included in the time and mileage rate. Subject to the actions listed on the rental agreement that invalidate TPL, this protection provides coverage for damages and injuries to third parties, up to the policy limits, and provides you with at least the minimum financial responsibility limits as outlined in the applicable motor vehicle financial responsibility laws.
A deductible of up to $8,000 USD applies, depending on car class.
Tire and Windshield Protection
Tire Windshield Protection (TWP) covers the rental vehicle in case of tire and window damage due to road conditions.
